FAQ

𝟭. 𝗖𝗿𝗲𝗮𝘁𝗶𝗻𝗴 𝗮𝗻 𝗔𝗰𝗰𝗼𝘂𝗻𝘁: How can I create an account on ist? Download the ist app and select "Sign Up." Follow the on-screen instructions to provide the necessary details and set up your profile. 𝟮. 𝗣𝗮𝘀𝘀𝘄𝗼𝗿𝗱 𝗮𝗻𝗱 𝗟𝗼𝗴𝗶𝗻: I forgot my password. How do I log in? ist utilizes mobile OTP (One-Time Password) for each login, ensuring enhanced security and ease of access without the need for a traditional password. 𝟯. 𝗖𝗵𝗮𝗿𝗴𝗲𝘀 𝗮𝗻𝗱 𝗩𝗲𝗿𝘀𝗶𝗼𝗻𝘀: Are there any charges for using ist? The basic version of ist is free. Premium features are available through our subscription model, offering enhanced capabilities for a fee. 𝟰. 𝗢𝗳𝗳𝗹𝗶𝗻𝗲 𝗨𝘀𝗲: Can I use ist offline? Some functionalities of ist are accessible offline, but a stable internet connection is recommended for the full experience. 𝟱. 𝗨𝗽𝗱𝗮𝘁𝗶𝗻𝗴 𝗣𝗿𝗼𝗳𝗶𝗹𝗲 𝗗𝗲𝘁𝗮𝗶𝗹𝘀: How do I update my profile details on the app? Go to the "Profile" section in the app to edit and update your information. 𝟲. 𝗗𝗲𝘃𝗶𝗰𝗲 𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀: What are the device requirements for ist? ist is compatible with both Android and iOS devices. For optimal performance, ensure your device's software is up-to-date. 𝟳. 𝗥𝗲𝗽𝗼𝗿𝘁𝗶𝗻𝗴 𝗜𝘀𝘀𝘂𝗲𝘀: How do I report a bug or issue? Report any app issues via the "message" section in the app or email our support team at info@ist.app. 𝟴. 𝗠𝘂𝗹𝘁𝗶𝗽𝗹𝗲 𝗗𝗲𝘃𝗶𝗰𝗲𝘀: Can I use ist on multiple devices? Yes, you can access your ist account on any compatible device using the same login credentials. 𝟵. 𝗣𝗿𝗶𝘃𝗮𝗰𝘆 𝗣𝗼𝗹𝗶𝗰𝘆 𝗨𝗽𝗱𝗮𝘁𝗲𝘀: When was the ist's privacy policy last updated? Our privacy policy was last updated on 8th December 2023. 𝟭𝟬. 𝗗𝗮𝘁𝗮 𝗥𝗲𝘁𝗲𝗻𝘁𝗶𝗼𝗻: How long does ist keep my personal data? We store your personal data as long as your ist account is active, in compliance with legal and regulatory requirements. 𝟭𝟭. 𝗔𝗰𝗰𝗲𝘀𝘀𝗶𝗻𝗴 𝗮𝗻𝗱 𝗗𝗲𝗹𝗲𝘁𝗶𝗻𝗴 𝗗𝗮𝘁𝗮: Can I access or delete my personal data from ist? Absolutely, you have full control over your personal data, including the rights to access, delete, or modify it. 𝟭𝟮. 𝗔𝗰𝗰𝗼𝘂𝗻𝘁 𝗖𝗹𝗼𝘀𝘂𝗿𝗲: After closing my ist account, how long until my data is invisible? Your data generally becomes invisible to others within 24 hours of account closure. However, some data may be retained longer for legal and other reasons. 𝟭𝟯. 𝗦𝗵𝗮𝗿𝗲𝗱 𝗗𝗮𝘁𝗮 𝗣𝗼𝘀𝘁-𝗔𝗰𝗰𝗼𝘂𝗻𝘁 𝗖𝗹𝗼𝘀𝘂𝗿𝗲: What happens to my shared data after I close my account? Content you've shared with others may remain visible post-account closure. We do not control copies that others may have made. 𝟭𝟰. 𝗗𝗮𝘁𝗮 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆: How does ist ensure the security of my data? We implement robust security measures like HTTPS and conduct regular system monitoring to protect against vulnerabilities and attacks. 𝟭𝟱. 𝗜𝗻𝘃𝗲𝘀𝘁𝗼𝗿 𝗜𝗻𝘁𝗲𝗿𝗮𝗰𝘁𝗶𝗼𝗻: How can I connect with investors on ist? Complete your profile and use our matching features to connect with potential investors who align with your business idea and needs. 𝟭𝟲. 𝗙𝗲𝗲𝗱𝗯𝗮𝗰𝗸 𝗮𝗻𝗱 𝗦𝘂𝗴𝗴𝗲𝘀𝘁𝗶𝗼𝗻𝘀: How can I provide feedback or suggestions for app improvements? We welcome your feedback! Please share your thoughts through the app's feedback section or email us at info@ist.app